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  1. Click Therapeutics
  2. Clickotine Community Member Support

Clickotine Community Member Support

Clickotine Support

  • License Model Change
  • How to enroll as a new user of Clickotine
  • How do I find my 6 digit Clickotine access code for enrollment?
  • How to log in as a previous user of Clickotine
  • Password reset instructions
  • Opting out and opting in to text messages
See all 8 articles

Subscription Support

  • How to check if you are covered for Clickotine?
  • How can I manage my subscription?

Features of Clickotine

  • How to Navigate Clickotine
  • How do I complete a daily mission?
  • How do I complete the check-ins?
  • What are Care Guides and how can I talk with one?
  • How do I log a smoke?
  • How do I track my cravings?
See all 13 articles

Quit Aids

  • What are Quit Aids?
  • How do I know if my employer or health plan covers quit aids?
  • How to place an order for Quit Aids
  • How do I know if I've successfully placed an order?
  • When can I expect my order to arrive?

CAP Incentive Program

  • What is the CAP incentive program?
  • How does the CAP program work?
  • How long does it take to complete the CAP Incentive Program?
  • I've participated with CAP in the past, how do I re-enroll?
  • CAP Program Changes
  • How do I complete the daily missions?
See all 12 articles

Frequently Reported Issues

  • In-Text Links are not working or are redirecting to the wrong page
  • Not being able to move on from a screen
  • Scanning QR codes
  • Mission Freezing
  • Access Code “offline” Error
  • Savings Screen Issue
See all 7 articles

Privacy Policy

  • What is Clickotine's Privacy Policy?
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